Published: September 21, 2013
Languages: English, Chinese (Simplified), French, German, Italian, Japanese, Portuguese (Brazil), Russian, Spanish
Audiences: IT professionals
Technology: Microsoft Dynamics Sure Step
Credit toward certification: MCP, Microsoft Dynamics Certified Technology Specialist
Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.
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Explain projects and project management (10-15%)
Define a project
Define project characteristics, describe a project definition, differentiate project versus operational work, explain triple constraint
Explain project life-cycle planning and pitfalls
Explain the project management diamond, recognize recurring project challenges, describe project life-cycle planning
Define project management
Identify the definition of project management, explain project management disciplines, identify project management processes
Describe agile and waterfall models
Explain the differences between agile and waterfall development, describe the different agile methodologies, explain the scrum methodology
Define Microsoft Dynamics Sure Step (10-15%)
Describe Sure Step tools and templates
Define the purpose and value of Microsoft Dynamics Sure Step, describe the functionality of the Microsoft Dynamics Sure Step client, identify the available project types and phases, identify the components of Sure Step, explain how to use the documents view, explain how to use the reference view, identify components of activity and task pages, identify features of Microsoft Dynamics Sure Step Online
Create a project repository
Explain how to create, clone, export, import, and delete Sure Step projects
Initiate a project and prepare for the diagnostic phase (10-15%)
Use solution envisioning and describe the diagnostics phase
Describe solution envisioning, identify deliverables for the diagnostic phase, describe the purpose and objectives of the diagnostic phase, describe the activity flow within the diagnostic phase, describe diagnostic phase preparation, explain diagnostic phase planning
Explain the use of Decision Accelerators
Identify the steps within a Decision Accelerator Offering, use the delivery guides to describe Decision Accelerator best practices, identify activities and deliverables for Decision Accelerators, select the appropriate Decision Accelerator Offering, identify components that are involved in a proposal generation, select an appropriate project type based on an engagement
Deliver Decision Accelerators (10-15%)
Complete a requirements and process review
Identify roles involved, describe the purpose of a requirements and process review, identify activities in a requirements and process review, identify pre-conditions of a requirements and process review
Complete a fit gap and solution blueprint
Identify roles involved, describe the purpose of a fit gap and solution blueprint, identify activities in a fit gap and solution blueprint, identify pre-conditions of a fit gap and solution blueprint
Generate a proposal and final licensing and services agreements (10-15%)
Describe the proposal generation process
Identify activities in final licensing and service agreements, identify deliverables associated with the proposal generation process, describe differences in project types, identify recommendation criteria for project types, define roles and responsibilities by using a RACI matrix, identify components of a project charter
Describe the steps after proposal generation
Describe the purpose of proposal management, select the appropriate step that follows proposal generation, describe the steps that follow proposal delivery
Describe project management disciplines (10-15%)
Manage risk
Describe risk management, identify activities included in risk management, identify the purpose of risk management, identify the pre-conditions of risk management, identify activities and classify by project management process
Manage quality
Describe quality management, identify activities included in quality management, identify the purpose of quality management, identify the pre-conditions of quality management, identify activities and classify them by project management process
Manage communication
Describe communication management, identify activities included in communication management, identify the purpose of communication management, identify the pre-conditions of communication management, identify activities and classify them by project management process
Manage scope
Describe scope management, identify activities included in scope management, identify the purpose of scope management, identify the pre-conditions of scope management, identify activities and classify them by project management process
Manage resources
Describe resource management, identify activities included in resource management, identify the purpose of resource management, identify the pre-conditions of resource management, identify activities and classify them by project management process
Use waterfall delivery (10-15%)
Manage the analysis phase
Describe the analysis phase, identify key objectives of the analysis phase, identify activities and deliverables in the analysis phase, describe the purpose of kickoff activities, describe solutions overview training, describe the detailed business process analysis process, identify the purpose of a functional requirements document
Manage the design phase
Describe the design phase, identify key objectives of the design phase, identify activities and deliverables in the design phase, identify and describe cross-phase processes, describe the solution design process, identify and describe solution design deliverables
Manage the development phase
Describe the development phase, identify key objectives of the development phase, identify activities and deliverables in the development phase, identify activities included in solution testing
Use agile delivery (10-15%)
Prepare for agile delivery
Describe the agile project type in Sure Step, explain the criteria for the agile project type, identify activities in the agile project type, identify recommendation criteria for the agile project type, describe the flow of activities in agile preparation, describe activities in agile preparation
Run an agile project
Describe the flow of activities in an agile project type, describe activities in an agile project type, describe components of a sprint cycle
Manage the deployment and operations phases (10-15%)
Manage deployment activities
Describe the deployment phase, identify key objectives of the deployment phase, identify activities and deliverables in the deployment phase, describe training activities in the deployment phase
Perform testing
Describe testing activities in the deployment phase, identify components of a production audit, identify data migration activities in the deployment phase
Go-live with the project
Describe the go-live activity, identify components of the go-live cutover plan
Manage operation activities
Describe the operation phase, identify key objectives of the operation phase, identify activities and deliverables in the operation phase, identify the purpose of quality management in the operation phase
Close the project
Describe the purpose of project closure, describe activities associated with project closure
QUESTION 1
You are a project manager, and you use Microsoft Dynamics Sure Step for implementations of Microsoft Dynamics products for your customers.
Your customer’s major stakeholders identify significant changes that will increase the scope of a project.
Which two risk response strategies for the project definition update should you use? (Each correct answer presents part of the solution, Choose two.)
A. Exploit
B. Avoid
C. Enhance
D. Transfer
E. share
Answer: B,D
QUESTION 2
Which document should you use to manage project deliverables?
A. project scope statement
B. project objectives
C. technical requirements
D. functional requirements
Answer: A
QUESTION 3
You are a project manager.
You find that the personnel in the Human Resources department are new and not experienced in project work. You need to manage the project resources to accommodate the lack of project experience in the project. What should you do?
A. Add more time for the project activities.
B. Release the project team.
C. Document the problem and the impact on the scope of the project to the major stakeholders.
D. Document the impact of the lack of experience on the legal requirements.
Answer: A
QUESTION 4
You are a project manager, and you use Microsoft Dynamics Sure Step Methodology to manage projects. You need to ensure that quality assurance is part of a project that you are managing. Which item should you include as part of the project?
A. a comprehensive review with the project stakeholders at the end of the project
B. a review process done at the beginning and checked off at the end of the project with the project stakeholders
C. quality assurance reviews with stakeholders, scheduled early and often across all project phases
D. a comprehensive review process performed if problems occur during the project or at a stakeholder’s request
Answer: C
QUESTION 5
As a project manager, you need to incorporate a change request into the project.
Which two tasks must be completed to correctly handle this request when you use the Microsoft Dynamics Sure Step Methodology? (Each correct answer presents part of the solution. Choose two.)
A. Complete a customer review and approval.
B. Complete a plan-do-check-act cycle.
C. Complete a change request form.
D. Complete a work breakdown structure.
E. Complete a risk identification.
Answer: A,C
Explanation: https://technet.microsoft.com/en-us/library/hh227544.aspx
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