Exam Number: 1Z0-978
Exam Title: Oracle Customer Data Management Cloud Service 2017 Implementation Essentials
Associated Certification Paths Oracle Customer Data Management Cloud Service 2017 Certified Implementation Specialist
Duration: 90
Number of Questions: 65
Passing Score: 60%
Validated Against: This exam has been validated against R13. (Previous version of this exam was validated against R12 in 2017)
Format: Multiple Choice
Complete Recommended Training
Complete the training below to prepare for your exam (optional):
Oracle Sales Cloud Learning Subscription (Individuals & Companies | Partners)
Additional Preparation and Information
A combination of Oracle training and hands-on experience (attained via labs and/or field experience) provides the best preparation for passing the exam.
Customer Data Management
Our certification exams are revised regularly to align with training and product release updates. Information about exam revisions and new topics are found on this page under ‘Validated Statement’ and within the exam topics below. Certifications reflect validated skills for year and product release version date of achievement. If you are preparing for this exam, we recommend you check these topics periodically to ensure your exam prep covers any new topics that may be added based on regular exam revision.
Initial Setup
Set up Enterprise and Industry
Manage Roles, Visibility, and Security
Plan for Access Control
Manage Personalization and Internationalization
Set up Organizations and Users
Define and enable Geographies
Customer Data
Manage Accounts and Contacts
Describe Trading Community Architecture
Manage Personally Identifiable Information (PII)
Import Account and Contact Data
Architecture
Discuss Integration with EDQ and DaaS
Register Source Systems
Explore Source IDs and their use
Address Cleansing & Verification
Define Services and their business benefits
Invoke Services, processing modes and options
Configure Address Cleansing
Run Address Cleansing and Verification
Duplicate Identification
Describe Duplicate Identification Process
Configure Duplicate Identification Configuration
Run Batch Duplicate Identification
Duplicate Resolution
Describe Duplicate Resolution Process
Configure Survivorship Rules
Configure Agreement Rules
Enable Automerge
Data Enrichment
Associate CDM to Data Cloud
Outline attributes, preferences and profile options
Enrich account and contact data
Extensibility & Integrations
Describe the Tools used to extend and modify the application
Extend Custom Fields and Pages
Use common rules-based web services and integration components
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